Please ask for a combined invoice. Help keep your prices down by paying for all your purchases in one single payment rather than paying for each item separately. This keeps our Paypal expenses down which will help keep your prices lower.
RETURN POLICY: Satisfaction is guaranteed. If you are not happy with your purchase, please return the item at your expense within 14 days of the shipment date for a refund of the purchase price. Shipping & Handling charges will not be refunded. Additionally, if the item(s) was an auction item (as opposed to a Buy-It-Now) it may be subject to a 15% restocking fee at the option of LQ Gemworks. Please remember to protect your item for its return trip as well as it was packed and padded when you received it. Items returned must be in the same condition in which they were received.
If you have any questions, please email us at Laura@LQGemworks.com
International Buyers ì Please Note:
ë Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
ë Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
INTERNATIONAL COMBINED SHIPPING DISCOUNT: Pay for all your items in one lump sum and save on shipping. Only items paid for together in one single payment are eligible for the discount! Please ask for a combined invoice if all of your items are not on a single invoice. ITEMS PAID FOR SEPARATELY WILL NOT RECEIVE THE DISCOUNT.
OPTIONAL INSURANCE: Please purchase insurance if you are concerned about your item being lost or damaged in the mail. Although optional, it is strongly recommended. Please be aware that we insure using a third party insurer and not through the USPS so your package will not be marked úInsuredî when you receive it.
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